Professional Certificate in Sales Communication Skills: Effective Conversations
-- ViewingNowThe Professional Certificate in Sales Communication Skills: Effective Conversations is a course designed to empower learners with essential communication skills critical for career advancement. In today's fast-paced and competitive business environment, effective communication is a must-have skill for success in sales and beyond.
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⢠Understanding Sales Communication: This unit will cover the basics of sales communication and its importance in closing deals.
⢠Effective Listening Skills: This unit will focus on the role of active listening in sales communication and how to improve it.
⢠Questioning Techniques: This unit will teach learners how to ask open-ended questions to uncover customer needs and build rapport.
⢠Overcoming Objections: This unit will provide techniques for handling objections and turning them into opportunities.
⢠Building Rapport: This unit will cover the importance of building rapport in sales communication and methods for doing so.
⢠Adapting Communication Styles: This unit will teach learners how to adapt their communication style to different personalities and communication preferences.
⢠Presenting with Confidence: This unit will cover techniques for delivering a confident and persuasive sales pitch.
⢠Closing Techniques: This unit will provide learners with proven closing techniques to seal the deal.
⢠Following Up: This unit will teach learners how to effectively follow up with customers to maintain relationships and encourage repeat business.
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