Executive Development Programme in Coaching for Conflict Resolution: Communication Skills

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The Executive Development Programme in Coaching for Conflict Resolution: Communication Skills certificate course is a comprehensive training program designed to equip learners with essential skills for effective conflict resolution and communication in the workplace. This course is critical for professionals in leadership and management positions, where conflicts can arise due to miscommunication or differing perspectives.

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With the increasing demand for skilled conflict resolvers in various industries, this course offers a unique opportunity to enhance one's career advancement prospects. Learners will acquire practical communication techniques, negotiation strategies, and conflict resolution tools, enabling them to manage challenging situations with confidence and diplomacy. By the end of this course, learners will have developed a deep understanding of the causes and dynamics of conflicts, as well as the ability to facilitate constructive conversations that lead to positive outcomes. This course is an invaluable investment in one's professional development and growth, providing learners with a competitive edge in today's complex and dynamic business environment.

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โ€ข Understanding Conflict: Root Causes and Resolution Strategies
โ€ข Effective Communication for Conflict Resolution: Active Listening and Empathy
โ€ข Assertive Communication: Setting Boundaries and Expressing Needs
โ€ข Conflict Resolution Techniques: Mediation, Negotiation, and Collaboration
โ€ข Emotional Intelligence in Conflict Resolution: Self-Awareness and Self-Regulation
โ€ข Building Trust and Rapport in Conflict Situations
โ€ข Conflict Resolution in the Workplace: Policies and Procedures
โ€ข Cross-Cultural Conflict Resolution: Understanding Differences and Biases
โ€ข Difficult Conversations: Preparation and Execution
โ€ข Coaching for Conflict Resolution: Developing a Coaching Plan and Providing Feedback

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EXECUTIVE DEVELOPMENT PROGRAMME IN COACHING FOR CONFLICT RESOLUTION: COMMUNICATION SKILLS
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
UK School of Management (UKSM)
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05 May 2025
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