Executive Development Programme in Coaching for Conflict Resolution: Communication Skills
-- viewing nowThe Executive Development Programme in Coaching for Conflict Resolution: Communication Skills certificate course is a comprehensive training program designed to equip learners with essential skills for effective conflict resolution and communication in the workplace. This course is critical for professionals in leadership and management positions, where conflicts can arise due to miscommunication or differing perspectives.
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Course Details
• Understanding Conflict: Root Causes and Resolution Strategies
• Effective Communication for Conflict Resolution: Active Listening and Empathy
• Assertive Communication: Setting Boundaries and Expressing Needs
• Conflict Resolution Techniques: Mediation, Negotiation, and Collaboration
• Emotional Intelligence in Conflict Resolution: Self-Awareness and Self-Regulation
• Building Trust and Rapport in Conflict Situations
• Conflict Resolution in the Workplace: Policies and Procedures
• Cross-Cultural Conflict Resolution: Understanding Differences and Biases
• Difficult Conversations: Preparation and Execution
• Coaching for Conflict Resolution: Developing a Coaching Plan and Providing Feedback
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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