Executive Development Programme in Effective Upselling

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The Executive Development Programme in Effective Upselling is a certificate course designed to enhance sales skills and customer engagement strategies. This program emphasizes the importance of upselling, a crucial driver of revenue growth in many industries.

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By learning effective upselling techniques, you can significantly increase your sales performance and contribute more to your organization's bottom line. In today's competitive business landscape, upselling is a vital skill that sets successful sales professionals apart. This course is in high demand as companies recognize the value of investing in their sales teams to drive growth and increase customer loyalty. By completing this program, you will gain the essential skills needed to advance your career in sales and beyond. Throughout the course, you will learn how to identify upselling opportunities, build rapport with customers, and communicate the benefits of additional products or services. You will also gain practical experience in overcoming objections, negotiating deals, and closing sales. By the end of the program, you will have the confidence and skills needed to excel in upselling and take your sales career to the next level.

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โ€ข Understanding Upselling: fundamentals, benefits, and techniques
โ€ข Customer Relationship Management: building trust and loyalty
โ€ข Product and Service Knowledge: essential for effective upselling
โ€ข Identifying Upselling Opportunities: recognizing customer needs
โ€ข Communication Strategies: persuasion, negotiation, and active listening
โ€ข Overcoming Objections: addressing customer concerns and doubts
โ€ข Measuring Upselling Success: metrics, KPIs, and performance tracking
โ€ข Legal and Ethical Considerations: compliant and respectful upselling practices
โ€ข Integrating Upselling into Business Strategy: aligning upselling with company goals and values

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EXECUTIVE DEVELOPMENT PROGRAMME IN EFFECTIVE UPSELLING
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
UK School of Management (UKSM)
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05 May 2025
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