Executive Development Programme in Effective Upselling
-- ViewingNowThe Executive Development Programme in Effective Upselling is a certificate course designed to enhance sales skills and customer engagement strategies. This program emphasizes the importance of upselling, a crucial driver of revenue growth in many industries.
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โข Understanding Upselling: fundamentals, benefits, and techniques
โข Customer Relationship Management: building trust and loyalty
โข Product and Service Knowledge: essential for effective upselling
โข Identifying Upselling Opportunities: recognizing customer needs
โข Communication Strategies: persuasion, negotiation, and active listening
โข Overcoming Objections: addressing customer concerns and doubts
โข Measuring Upselling Success: metrics, KPIs, and performance tracking
โข Legal and Ethical Considerations: compliant and respectful upselling practices
โข Integrating Upselling into Business Strategy: aligning upselling with company goals and values
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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