Certificate in Advertiser Customer Support

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The Certificate in Advertiser Customer Support is a comprehensive course designed to equip learners with essential skills for career advancement in customer support roles, particularly within the advertising industry. This course emphasizes the importance of delivering exceptional customer service, which is a critical aspect of any successful advertising campaign.

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AboutThisCourse

In today's fast-paced and highly competitive business environment, the demand for skilled customer support professionals has never been greater. By completing this course, learners will gain a deep understanding of the unique challenges and opportunities that arise in advertising customer support, as well as the latest best practices and strategies for addressing customer needs and concerns. Through a combination of engaging lectures, real-world examples, and interactive exercises, this course will help learners develop the communication, problem-solving, and time-management skills that are essential for success in this field. Whether you're looking to break into advertising customer support for the first time or take your existing skills to the next level, this course is an excellent choice for anyone who wants to excel in this rewarding and in-demand career path.

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CourseDetails

• Understanding Advertiser Needs
• Customer Support Fundamentals
• Advertiser Onboarding Process
• Managing Advertiser Queries
• Troubleshooting Advertising Platform Issues
• Effective Communication with Advertisers
• Advertiser Satisfaction Metrics
• Building Long-term Advertiser Relationships
• Escalation and De-escalation Techniques in Customer Support
• Advertiser Feedback and Continuous Improvement

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £149
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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CERTIFICATE IN ADVERTISER CUSTOMER SUPPORT
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UK School of Management (UKSM)
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05 May 2025
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