Certificate in Advertiser Customer Support
-- ViewingNowThe Certificate in Advertiser Customer Support is a comprehensive course designed to equip learners with essential skills for career advancement in customer support roles, particularly within the advertising industry. This course emphasizes the importance of delivering exceptional customer service, which is a critical aspect of any successful advertising campaign.
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โข Understanding Advertiser Needs
โข Customer Support Fundamentals
โข Advertiser Onboarding Process
โข Managing Advertiser Queries
โข Troubleshooting Advertising Platform Issues
โข Effective Communication with Advertisers
โข Advertiser Satisfaction Metrics
โข Building Long-term Advertiser Relationships
โข Escalation and De-escalation Techniques in Customer Support
โข Advertiser Feedback and Continuous Improvement
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