Executive Development Programme in Employee Relations: Conflict Resolution Strategies
-- ViewingNowThe Executive Development Programme in Employee Relations: Conflict Resolution Strategies certificate course is a comprehensive program designed to equip learners with essential skills for effective conflict resolution in the workplace. This course is crucial in today's diverse and dynamic business environment, where conflicts can arise from various sources, such as miscommunication, cultural differences, or competing interests.
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⢠Understanding Employee Relations: An Overview
⢠The Role of Conflict Resolution in Employee Relations
⢠Legal Framework for Conflict Resolution
⢠Types of Conflicts in the Workplace
⢠Effective Communication Strategies for Conflict Resolution
⢠Negotiation and Mediation Skills for Executive Leaders
⢠Conflict Resolution Best Practices
⢠Developing a Conflict Resolution Policy for the Organization
⢠Implementing and Evaluating Conflict Resolution Programmes
⢠Case Studies: Conflict Resolution in Real-Life Scenarios
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