Professional Certificate in Conflict Resolution Coaching: Collaboration Techniques
-- ViewingNowThe Professional Certificate in Conflict Resolution Coaching: Collaboration Techniques is a comprehensive course designed to empower learners with essential skills for effective conflict resolution and collaboration. This program is crucial in today's diverse and dynamic workplaces, where conflicts can arise from various sources, impacting productivity and overall team morale.
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⢠Unit 1: Introduction to Conflict Resolution Coaching
⢠Unit 2: Understanding Conflict: Types and Causes
⢠Unit 3: Effective Communication in Conflict Resolution
⢠Unit 4: Emotional Intelligence and Conflict Management
⢠Unit 5: Collaboration Techniques: Building Trust and Rapport
⢠Unit 6: Collaborative Problem-Solving and Decision-Making
⢠Unit 7: Negotiation and Mediation Skills for Conflict Resolution
⢠Unit 8: Conflict Coaching Ethics and Professional Standards
⢠Unit 9: Designing a Conflict Resolution Coaching Program
⢠Unit 10: Evaluating the Effectiveness of Conflict Resolution Coaching
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