Professional Certificate in Conflict Resolution Coaching: Collaboration Techniques
-- ViewingNowThe Professional Certificate in Conflict Resolution Coaching: Collaboration Techniques is a comprehensive course designed to empower learners with essential skills for effective conflict resolution and collaboration. This program is crucial in today's diverse and dynamic workplaces, where conflicts can arise from various sources, impacting productivity and overall team morale.
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โข Unit 1: Introduction to Conflict Resolution Coaching
โข Unit 2: Understanding Conflict: Types and Causes
โข Unit 3: Effective Communication in Conflict Resolution
โข Unit 4: Emotional Intelligence and Conflict Management
โข Unit 5: Collaboration Techniques: Building Trust and Rapport
โข Unit 6: Collaborative Problem-Solving and Decision-Making
โข Unit 7: Negotiation and Mediation Skills for Conflict Resolution
โข Unit 8: Conflict Coaching Ethics and Professional Standards
โข Unit 9: Designing a Conflict Resolution Coaching Program
โข Unit 10: Evaluating the Effectiveness of Conflict Resolution Coaching
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