Executive Development Programme in Advanced Sales Customer Engagement
-- ViewingNowThe Executive Development Programme in Advanced Sales Customer Engagement is a certificate course designed to empower professionals with the latest sales strategies and customer engagement techniques. In an era where customer experience is the key differentiator, this programme emphasizes the importance of building long-lasting relationships with customers, understanding their needs, and providing tailored solutions.
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โข Advanced Sales Techniques: prospecting, needs assessment, closing strategies, overcoming objections, and building customer relationships.
โข Customer Engagement Strategies: understanding customer needs, personalizing the customer experience, effective communication, and building customer loyalty.
โข Data-Driven Sales: utilizing sales data to make informed decisions, predicting customer behavior, and measuring sales performance.
โข Digital Sales Tools: utilizing technology to enhance the sales process, including CRM systems, marketing automation, and social selling.
โข Sales Leadership: developing leadership skills, building and managing sales teams, and creating a sales strategy.
โข Negotiation Skills: understanding the negotiation process, preparing for negotiations, and closing deals.
โข Sales and Marketing Alignment: aligning sales and marketing efforts, creating a unified message, and measuring results.
โข Ethical Sales Practices: understanding ethical considerations in sales, building trust with customers, and maintaining a strong reputation.
โข Global Sales Operations: understanding the global sales landscape, adapting to cultural differences, and managing international sales teams.
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