Executive Development Programme in Union Rep Speaking Confidence
-- ViewingNowThe Executive Development Programme in Union Rep Speaking Confidence is a certificate course designed to empower union representatives with the necessary communication and leadership skills to excel in their roles. This programme is crucial for union reps as it enhances their ability to negotiate, influence, and communicate effectively with management and members alike.
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⢠Effective Communication Skills: Understanding the basics of communication, active listening, and non-verbal communication.
⢠Public Speaking: Techniques for overcoming fear of public speaking, structuring speeches, and delivering clear and concise messages.
⢠Assertiveness Training: Learning to express thoughts, feelings, and beliefs in a direct, honest, and appropriate way.
⢠Negotiation and Conflict Resolution: Developing skills to handle disputes, negotiate agreements, and maintain positive relationships.
⢠Presentation Skills: Techniques for delivering engaging presentations, using visual aids, and handling questions.
⢠Influence and Persuasion: Understanding how to build credibility, use evidence, and create win-win situations.
⢠Media Training: Developing skills for interacting with the media, including handling tough questions and staying on message.
⢠Crisis Communication: Learning how to communicate effectively during a crisis, including managing rumors and maintaining trust.
⢠Cross-Cultural Communication: Understanding cultural differences and how to communicate effectively with people from diverse backgrounds.
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