Global Certificate in Conflict Management: Connected Management
-- ViewingNowThe Global Certificate in Conflict Management: Connected Management course is a comprehensive program designed to equip learners with essential skills for managing and resolving conflicts in the workplace. This course is critical for professionals in today's diverse and globalized work environment, where conflicts can arise from miscommunication, cultural differences, and varying perspectives.
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⢠Unit 1: Introduction to Conflict Management
⢠Unit 2: Understanding Conflict and its Causes
⢠Unit 3: Effective Communication in Conflict Situations
⢠Unit 4: Negotiation and Mediation Skills
⢠Unit 5: Resolving Disputes through Collaboration
⢠Unit 6: Conflict Management in Diverse Cultural Contexts
⢠Unit 7: Building and Maintaining Positive Relationships
⢠Unit 8: Conflict Management Strategies and Techniques
⢠Unit 9: Ethics in Conflict Management
⢠Unit 10: Developing and Implementing a Conflict Management Plan
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