Professional Certificate in Feedback and Development Approaches
-- ViewingNowThe Professional Certificate in Feedback and Development Approaches is a crucial course designed to enhance communication and coaching skills in the workplace. With the increasing demand for effective feedback and development approaches in various industries, this certificate course is more relevant than ever.
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⢠Effective Feedback Techniques: Understanding the importance of feedback, different types of feedback, and how to give and receive feedback effectively.
⢠Feedback and Development Models: Exploring various feedback and development models, such as the Situation-Behavior-Impact (SBI) model, 360-degree feedback, and the Feedback Sandwich model.
⢠Active Listening and Empathy: Developing active listening skills and understanding the role of empathy in feedback and development.
⢠Performance Goals and Objectives: Setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives, and aligning them with feedback and development strategies.
⢠Feedback Tools and Technology: Utilizing feedback tools, technology platforms, and analytics to streamline feedback and development processes.
⢠Managing Resistance and Conflict: Addressing resistance and conflict during feedback and development discussions, and promoting a culture of continuous learning.
⢠Accountability and Responsibility: Emphasizing accountability and responsibility for personal and professional growth, and encouraging a growth mindset.
⢠Evaluating Feedback and Development Programs: Measuring the effectiveness of feedback and development programs, and implementing changes based on data-driven insights.
⢠Developing Feedback and Development Plans: Creating tailored feedback and development plans for individuals, teams, and organizations.
⢠Communication and Collaboration: Fostering open communication, collaboration, and trust to support feedback and development initiatives.
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