Executive Development Programme in Upselling Upsurge Strategies
-- ViewingNowThe Executive Development Programme in Upselling Upsurge Strategies certificate course is a comprehensive program designed to empower professionals with the skills necessary to drive revenue growth through strategic upselling. In an increasingly competitive market, the ability to identify opportunities and effectively upsell products and services is crucial for career advancement.
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⢠Understanding Upselling: fundamentals, benefits, and best practices
⢠Customer Relationship Management: building trust and loyalty
⢠Product/Service Knowledge: mastering the range for personalized recommendations
⢠Sales Psychology: influencing customer decisions and overcoming objections
⢠Data-Driven Upselling: leveraging analytics for targeted strategies
⢠Upselling through Cross-Selling: maximizing revenue with complementary offers
⢠Pricing and Value Propositions: optimizing profitability and customer satisfaction
⢠Upselling in Customer Service Scenarios: transforming support interactions into sales opportunities
⢠Measuring Upselling Success: tracking key performance indicators (KPIs) and adjusting tactics
⢠Continuous Improvement: staying updated with industry trends and refining upselling techniques
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