Certificate in Cloud Service Management: Service Excellence

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The Certificate in Cloud Service Management: Service Excellence is a comprehensive course designed to empower learners with the essential skills needed to thrive in the rapidly growing cloud services industry. This course highlights the importance of service excellence in cloud computing, an area of increasing demand as businesses continue to migrate towards cloud-based solutions.

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ใ“ใฎใ‚ณใƒผใ‚นใซใคใ„ใฆ

Learners will gain critical insights into cloud service management best practices, including design, delivery, and ongoing optimization. They will also develop a deep understanding of customer needs and how to exceed their expectations through exceptional service. By completing this course, learners will be equipped with the skills necessary to advance their careers in cloud services management and contribute to the success of their organizations.

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ๅ…ฑๆœ‰ๅฏ่ƒฝใช่จผๆ˜Žๆ›ธ

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ใ‚ณใƒผใ‚น่ฉณ็ดฐ

โ€ข Cloud Service Management Fundamentals
โ€ข Cloud Service Delivery Models: IaaS, PaaS, SaaS
โ€ข Designing and Optimizing Cloud Services
โ€ข Cloud Security and Compliance
โ€ข Cloud Service Monitoring and Incident Management
โ€ข Cloud Service Transition and Migration Strategies
โ€ข Service Level Agreements (SLAs) in Cloud Computing
โ€ข Cloud Service Cost Management and Optimization
โ€ข Customer Engagement and Experience in Cloud Services

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ใ‚ญใƒฃใƒชใ‚ข่จผๆ˜Žๆ›ธใ‚’ๅ–ๅพ—

ใ‚ตใƒณใƒ—ใƒซ่จผๆ˜Žๆ›ธใฎ่ƒŒๆ™ฏ
CERTIFICATE IN CLOUD SERVICE MANAGEMENT: SERVICE EXCELLENCE
ใซๆŽˆไธŽใ•ใ‚Œใพใ™
ๅญฆ็ฟ’่€…ๅ
ใงใƒ—ใƒญใ‚ฐใƒฉใƒ ใ‚’ๅฎŒไบ†ใ—ใŸไบบ
UK School of Management (UKSM)
ๆŽˆไธŽๆ—ฅ
05 May 2025
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