Executive Development Programme in Business Metrics Techniques
-- ViewingNowThe Executive Development Programme in Business Metrics Techniques is a certificate course designed to enhance the analytical skills of professionals. This program emphasizes the importance of data-driven decision-making in the modern business world.
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โข Business Metrics Fundamentals: Understanding key performance indicators (KPIs), financial metrics, and non-financial metrics.
โข Data Analysis for Business Metrics: Data collection, cleaning, and analysis techniques for deriving actionable insights.
โข Data Visualization Techniques: Presenting business metrics effectively using charts, graphs, and dashboards.
โข Balanced Scorecard: Implementing a balanced scorecard framework for monitoring performance across four perspectives: financial, customer, internal processes, and learning and growth.
โข Key Financial Metrics: Profitability, liquidity, efficiency, and solvency ratios, and their impact on business performance.
โข Operational Metrics: Inventory turnover, capacity utilization, cycle time, and other operational measures.
โข Customer Metrics: Customer satisfaction, loyalty, retention, and lifetime value.
โข Marketing Metrics: Brand awareness, conversion rates, customer acquisition costs, and marketing return on investment.
โข Strategic Metrics: Competitive intelligence, market share, and industry trends.
โข Performance Improvement Techniques: Lean, Six Sigma, and other continuous improvement methodologies for driving operational excellence.
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