Professional Certificate in Strategic Crisis Communication Techniques for Leaders
-- viewing nowProfessional Certificate in Strategic Crisis Communication Techniques for Leaders: In today's fast-paced and unpredictable business environment, effective crisis communication is crucial for leaders. This certificate course emphasizes the importance of strategic communication techniques during crises and equips learners with the necessary skills for career advancement.
6,693+
Students enrolled
GBP £ 149
GBP £ 215
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Strategic Crisis Communication Planning: Developing a comprehensive crisis communication plan that includes identification of potential crises, establishing communication protocols, and message development.
• Crisis Communication Leadership: Understanding the role of a leader during a crisis, including decision-making, empathy, and transparency.
• Crisis Messaging: Creating clear, concise, and effective messages that address the concerns of stakeholders and the public.
• Media Relations: Building relationships with the media, understanding the news cycle, and delivering key messages during interviews and press conferences.
• Social Media Management: Utilizing social media platforms to communicate with stakeholders, monitor conversations, and address misinformation.
• Stakeholder Engagement: Identifying and engaging with key stakeholders, understanding their concerns, and building trust.
• Internal Communication: Communicating with employees during a crisis, providing updates, and addressing their concerns.
• Reputation Management: Protecting and restoring the organization's reputation during and after a crisis.
• Ethical Considerations: Understanding the ethical considerations of crisis communication, including transparency, honesty, and accountability.
• Case Studies: Analyzing real-world crisis communication examples, identifying best practices, and learning from failures.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate