Professional Certificate in Crisis Communication for Transport Communication
-- ViewingNowThe Professional Certificate in Crisis Communication for Transport Communication is a vital course designed to empower learners with the necessary skills to manage complex communication challenges during crises in the transport industry. This program addresses the increasing industry demand for professionals who can effectively communicate in high-pressure situations, ensuring business continuity and public safety.
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Kursdetails
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• Crisis Communication Strategy: This unit will cover the development of effective communication strategies during a crisis in transport communication.
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• Media Relations: This unit will focus on building positive relationships with the media during a crisis situation.
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• Stakeholder Engagement: This unit will explore the importance of engaging with key stakeholders during a crisis, including passengers, employees, and regulators.
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• Social Media Management: This unit will discuss how to effectively use social media platforms to communicate during a crisis.
• Risk Management: This unit will cover the principles of risk management and how they apply to crisis communication.
• Incident Management: This unit will explore the role of incident management in crisis communication and how to effectively coordinate responses.
• Message Development: This unit will cover the development of clear and concise messages during a crisis.
• Communication Plan Development: This unit will focus on the development of a comprehensive communication plan for use during a crisis.
• Training and Exercises: This unit will discuss the importance of training and exercises in preparing for a crisis situation.
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